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terms AND conditions

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION AND WAIVER OF JURY TRIAL. PLEASE READ IT CAREFULLY BEFORE AGREEING.
LAST UPDATED: APRIL 2026

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1. Acceptance of Terms

Please read these Terms & Conditions ("Terms" or "Agreement") carefully before using the www.southernscreams.com website ("Website") operated by Southern Screams, LLC ("we," "us," or "our"). We provide this Website and the data, information, tools, software, updates, and similar materials or services (collectively, the "Services"), subject to your agreement to and compliance with these Terms. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or Services.

 

These Terms are subject to change at any time. We reserve the right to modify, add to, or otherwise alter this Agreement at any time without prior notice to you. Changes are effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

 

2. Incorporated Terms

The following additional policies are incorporated into this Agreement by reference as if fully set forth herein:

 

3. License

Subject to your compliance with these Terms, we grant you a limited, revocable, non-assignable, non-transferable, non-sublicensable, non-exclusive license to access and use the Website and Services for their intended purposes. Any rights not explicitly granted in this Agreement are reserved by Southern Screams, LLC.

 

You agree that you will not copy or distribute any part of the Website or Services without our prior written authorization, will not alter or modify any part of the Website or Services other than as necessary for their intended use, and will otherwise comply with this Agreement in all respects.

 

4. Restrictions

By using the Website and Services you agree that you will not:

  • Violate any applicable law or regulation in connection with your use of the Website or Services

  • Upload, distribute, or publish any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, fraudulent, or otherwise objectionable

  • Upload or transmit any virus, worm, Trojan horse, denial of service attack, or other harmful code or activity

  • Modify, adapt, translate, copy, reverse engineer, decompile, or disassemble any portion of the Website or Services

  • Interfere with or disrupt the operation of the Website or Services

  • Attempt to probe, scan, or test the vulnerability of any system or network associated with the Website

  • Harvest or collect the contact information of other users of the Website or Services

  • Scrape or collect content from the Website via automated means

  • Submit false, incomplete, or misleading information

  • Register for more than one user account

  • Impersonate any other person or business

  • Access any portion of the Website or Services that is not public or made accessible for registered users, or attempt to override any security measures in place

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We reserve the right to review, remove, or edit any content posted to the Website at our discretion, however we are not obligated to routinely screen or monitor user-submitted content. Your reliance on any such content is at your own risk.

 

5. Eligibility

You must be at least 18 years of age to register an account on the Website or use the Services. By registering an account or using the Services, you represent that you meet this requirement. The Website and Services are not intended for use by children under the age of 13. If you are under 13, please do not use the Website without the consent of a parent or guardian.

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We reserve the right to impose additional eligibility requirements at any time and to amend those requirements without notice. You are not eligible to use the Website or Services if doing so would violate any applicable U.S. law or regulation.

 

6. Fees,

Transactions & Payments Access to certain features of the Website or Services may require payment of fees ("Fees") as described on the Website. If you wish to purchase Services or tickets through the Website, you may be required to provide payment information including your credit card number, security code, expiration date, and billing address. You represent and warrant that you have the legal right to use any payment method provided.

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We may use a third-party payment processor to process payments. Payment processing is subject to the terms, conditions, and privacy policies of the applicable payment processor in addition to this Agreement. We are not responsible for errors made by any third-party payment processor.

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Your account will be considered delinquent if payment is not successfully processed when due. Delinquent accounts are subject to interest of 6.5% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection including reasonable attorneys' fees. We reserve the right to suspend or terminate your access to the Services if your account becomes delinquent.

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If you believe a charge is incorrect, you must contact us in writing within thirty (30) days of the payment due date. Charges not disputed within this window are final.

 

7. Credentials & Account Security

To access certain features of the Website or Services, you may be required to create an account and provide login credentials. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any suspected unauthorized access to your account at info@southernscreams.com with the subject line "Account Breach Notice."

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We are not responsible for any unauthorized access to your account or any consequences arising from such access. We may, at our discretion, take reasonable steps to disable or lock an account if we believe unauthorized access has occurred.

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8. Third Party Links

The Website may contain links to third-party websites including social media platforms. These third-party websites are independent of Southern Screams, LLC and we make no representations or warranties regarding their content, accuracy, privacy policies, or practices. Your use of any third-party website is at your own risk and Southern Screams, LLC expressly disclaims any liability arising from your use of such websites. We encourage you to review the terms and privacy policies of any third-party website you visit.

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9. Intellectual Property

All graphics, logos, names, designs, page headers, button icons, scripts, service names, trademarks, trade dress, and the overall look and feel of the Website are the property of Southern Screams, LLC and are protected by United States and international copyright, trademark, and other applicable laws. You may not use any of our intellectual property for any purpose other than as expressly permitted by this Agreement.

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All software used to provide the Services, including all updates, upgrades, corrections, and modifications, remains the sole and exclusive property of Southern Screams, LLC and its licensors. This Agreement does not convey any ownership rights to you. Any copies of software obtained through your use of the Services must be deleted upon termination of this Agreement or at our request.

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10. Photography & Media Release

By purchasing a ticket or entering any Southern Screams, LLC event or property, you grant permission to Southern Screams, LLC to use your image, likeness, voice, and appearance in any photographs, videos, or other media coverage taken in connection with any Southern Screams, LLC event or activity, without compensation. These materials may be used for promotional, marketing, advertising, or archival purposes. You release Southern Screams, LLC and all associated parties from any and all claims arising from such use, including claims for libel or invasion of privacy.

 

11. Contagious Illness

An inherent risk of exposure to contagious illness exists in any public space or event. By purchasing a ticket or attending any Southern Screams, LLC event, you voluntarily assume all risks related to exposure to contagious illness, including but not limited to COVID-19, influenza, and other transmissible diseases. Guests are encouraged to follow current public health guidelines and to refrain from attending if experiencing symptoms of illness. Southern Screams, LLC is not responsible for any illness or injury resulting from exposure to contagious illness during attendance at any event.

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12. Disclaimers & Limitation of Liability

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED, OR STATUTORY. SOUTHERN SCREAMS, LLC AND ITS PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, MANAGERS, EMPLOYEES, AND SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, ACCURACY, SUITABILITY, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY OTHER WARRANTIES OF ANY KIND. NO ADVICE OR INFORMATION OBTAINED FROM US SHALL CREATE ANY WARRANTY.

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WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK.

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TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOUTHERN SCREAMS, LLC OR ITS AFFILIATES, LICENSORS, OR BUSINESS PARTNERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT THAT ANY DISCLAIMER IS FOUND UNENFORCEABLE, OUR LIABILITY SHALL NOT EXCEED $50.00.

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SOME STATES DO NOT PERMIT CERTAIN DISCLAIMERS AND LIMITATIONS. ANY SUCH DISCLAIMERS OR LIMITATIONS ARE VOID WHERE PROHIBITED BY LAW.

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13. Indemnification

You agree to defend, indemnify, and hold harmless Southern Screams, LLC, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses including reasonable attorneys' fees arising from your use of or access to the Website or Services, your violation of any term of this Agreement, your violation of any third-party right, any claim that your content caused damage to a third party, or any unlawful conduct engaged in through use of the Website or Services. This indemnification obligation survives termination of this Agreement.

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14. Dispute Resolution & Binding Arbitration

Any claim or dispute arising out of or relating to your use of the Website or Services will be resolved solely and exclusively by binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this Agreement. Arbitration will be conducted by the American Arbitration Association ("AAA") under its rules then in effect. The laws of the State of South Carolina shall govern this Agreement and shall be used in any arbitration proceeding. Arbitration shall take place in Charleston County, South Carolina.

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To begin an arbitration proceeding, you must send a written letter requesting arbitration and describing your claim to:

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Southern Screams, LLC c/o Registered Agents Inc. 6650 Rivers Ave, Suite 100 Charleston, SC 29406

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You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, both parties waive any right to a jury trial. Notwithstanding the foregoing, Southern Screams, LLC may bring suit in court to enjoin infringement or other misuse of intellectual property or proprietary rights.

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To the extent arbitration does not apply, you agree that any dispute may only be brought in a state or federal court located in Charleston County, South Carolina. YOU HEREBY WAIVE ANY OBJECTION TO THIS VENUE AND AGREE TO EXCLUSIVE JURISDICTION AND VENUE IN CHARLESTON COUNTY, SOUTH CAROLINA.

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15. Term & Termination

This Agreement continues until terminated. We reserve the right to terminate this Agreement and deny access to the Website or Services to any user at any time in our sole discretion. You may terminate this Agreement at any time by ceasing use of the Website and closing your account. Your representations, warranties, and indemnification obligations survive any termination.

 

16. Copyright Policy — DMCA

If you believe in good faith that any materials on the Website infringe any copyright you own, please contact our designated DMCA Copyright Agent with the following information: a physical or electronic signature of the copyright owner or authorized representative; identification of the copyrighted work claimed to have been infringed; identification of the material claimed to be infringing and its location on the Website; contact information sufficient to permit us to reach you; a statement of good faith belief that the use is not authorized; and a statement under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the copyright owner.

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DMCA notices should be directed to:

Southern Screams, LLC c/o Registered Agents Inc. 6650 Rivers Ave, Suite 100 Charleston, SC 29406 info@southernscreams.com

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17. Complaint Policy

If you believe any materials on the Website infringe your rights other than copyright, or are otherwise unlawful, please send a written notice to info@southernscreams.com including your name and contact information, a description of the materials you believe are problematic and their location on the Website, the basis for your belief that your rights have been violated or that the materials are unlawful, a statement under penalty of perjury that the information provided is accurate and made in good faith, and your physical or electronic signature. We will evaluate all compliant submissions and take action as appropriate in our sole discretion.

 
18. Your Data Rights

If you have an account on the Website or have submitted information through the Website, you may request an exported file of the personal data we hold about you or request that we erase personal data we hold about you. This does not include data we are required to retain for administrative, legal, or security purposes. To submit a data request, contact us at info@southernscreams.com.

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19. General Provisions

Severability —  If any provision of this Agreement is found to be unlawful, void, or unenforceable, it shall be given its maximum enforceable effect or deemed severable without affecting the validity of any remaining provision.

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Revisions — This Agreement may be revised by us at any time by posting an updated version to the Website. Your continued use of the Website following any revision constitutes your acceptance of the updated Agreement.

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No Partnership — Nothing in this Agreement creates any joint venture, partnership, employment, or agency relationship between you and Southern Screams, LLC.

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Assignment — We may assign our rights under this Agreement at any time without your consent. You may not assign this Agreement without our prior written consent.

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No Waiver — Our failure to enforce any provision of this Agreement shall not constitute a waiver of our right to enforce that provision in the future.

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Notices — All notices required under this Agreement shall be in writing and addressed to Southern Screams, LLC, c/o Registered Agents Inc., 6650 Rivers Ave, Suite 100, Charleston, SC 29406.

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Equitable Remedies — You agree that any breach of this Agreement would cause irreparable harm to Southern Screams, LLC and that we are entitled to seek equitable relief including injunctive relief without bond or proof of damages, in addition to all other available remedies.

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Entire Agreement — This Agreement, including all documents incorporated by reference, constitutes the entire agreement between you and Southern Screams, LLC with respect to the Website and Services and supersedes all prior communications whether electronic, oral, or written.

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20. Contact For questions or concerns regarding these Terms & Conditions, please contact us at:

📧 info@southernscreams.com 🌐 www.southernscreams.com

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Copyright © Southern Screams, LLC. All rights reserved. The Website and all of its content, appearance, and design are the property of Southern Screams, LLC and are protected by United States and international copyright, trademark, and other applicable laws.

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